Suggestions and Complaints

We welcome all comments on the services provided by the Practice. We also highly value Compliments. 

You may submit any comments via our online Patient Feedback Form. This form should only be used to provide your feedback on the website, your experiences as a patient or the services we provide. Please do not use it to ask questions or request prescriptions as we are unable to respond or deal with these requests via the form – please use our Online Services instead.

Alternatively you may write to us or contact us by phone or fax. Our details can be found on our Contact Us page.

Frequently Asked Questions:

1. Why would I need to make a complaint?

If you are not happy with our service please do speak to one of our team. If you dont feel that we have answered that effectively, please do ask to speak to the Manager or one of the partners. They will call you back. If you are still unhappy please put your complaint in writing?

2. How do I Compliment the Practice?

All our staff value compliments very happily. Please do email the practice or thank the team if you are happy with our service. We so try to help everyone, and so compliments are very gratefully received.

 

Complaints