Mori Survey Results: Grand Union Health Centre
2022 compared to last 5 years
| 2022 | 2021 | 2020 | 2019 | 2018 | |
|---|---|---|---|---|---|
Administrative |
|||||
| How easy getting through on the phone | 74% | 87% | 72% | 77% | 94% |
| Helpfullness of receptionists | 84% | 94% | 86% | 91% | 100% |
| Availability of Appointments | 75% | 80% | |||
| Appt made with Preferred GP | 42% | 37% | |||
Clinical Staff |
|||||
| Was the healthcare professional good enough at giving you enough time | 92% | 90% | 86% | 81% | 91% |
| Health Care Professional good enough at listening to you | 90% | 95% | |||
| Health Care Professional trating with care and concern | 88% | 90% | 84% | 75% | 84% |
| Confidence in the health care professional | 95% | 95% | 96% | 92% | 94% |
| Were your needs met in last appoint | 93% | 97% | |||
Summary |
|||||
| Overall experience of practice | 81% | 93% | 77% | 81% | 92% |
CONTACT DETAILS
Grand Union Health Centre
209 Harrow Road
London
W2 5EH
Telephone: 0207 286 1231
All our incoming and outgoing calls are recorded.
PRACTICE POLICIES
Find out more about the various policies we adhere to at Grand Union Health Centre.
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