Mori Survey Results: Grand Union Health Centre
2022 compared to last 5 years
|How easy getting through on the phone||74%||87%||72%||77%||94%|
|Helpfullness of receptionists||84%||94%||86%||91%||100%|
|Availability of Appointments||75%||80%|
|Appt made with Preferred GP||42%||37%|
|Was the healthcare professional good enough at giving you enough time||92%||90%||86%||81%||91%|
|Health Care Professional good enough at listening to you||90%||95%|
|Health Care Professional trating with care and concern||88%||90%||84%||75%||84%|
|Confidence in the health care professional||95%||95%||96%||92%||94%|
|Were your needs met in last appoint||93%||97%|
|Overall experience of practice||81%||93%||77%||81%||92%|
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