Agenda Of PPG Meeting: 1st November 2023
Topic |
Notes / Action |
---|---|
Introduction | NM, DR, CT, W.B, K.DS, Y.C, R.A, I.B, T.C, A.J, |
Staff Updates |
|
Flu vaccine campaign |
|
BP campaign |
We have used the same invite procedures as the flu vaccine to invite all patients in for a blood pressure check. We have been asking all patients, regardless of any medical background, that come into the surgery to have a blood pressure check as a standard practice to ensure all patients are well looked after and do not have signs of any under lying conditions. If needed, following a blood pressure reading we may ask patients to be seen by a clinician to discuss further. |
Prescriptions |
|
Website, new phone system. | Our new phone system has given staff and patients a wider range of options in terms of handling more in-coming calls, out-going calls, call back requests if you are unable to wait on hold, view accurate call queues and waiting times, and the option to be directed to the different teams at the surgery, ie referrals, prescriptions etc.. |
Patient involvement in planting |
The surgery has been gifted plants to be displayed on the outside space of the surgery to give a bright and vibrant entrance. Volunteers have worked closely with staff to have this safely placed and are welcoming any further suggestions and volunteers to help around our communal areas. R.A informed members that she is part of the community champions team at the stowe and they have recently launched a new book regarding gardening, further information about the book and local events will be displayed on the PPG section of the surgery website. Also the Wech community also have gardening activities for those who would like to join. |
Grand Junction activities |
Community Champions would like to remind members that they are still running a wide number of activities and workshops at the Grand Junction (very close to the surgery) and everyone in the community is welcome to join these sessions. Leaflets will be available to collect from reception and will be displayed on the PPG page on the surgery website. N.M will ask champions to join us for our next PPG meeting for a catch up and update on all community based activities and services |
AOB |
|
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