Electronic Prescription Service

Electronic Prescription Service (EPS) enables prescribers – such as GPs and practice nurses – to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient’s choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff.

How to start using EPS

Ask someone at your GP surgery or at any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. Nomination means you choose a place for your GP practice to electronically send your prescription to. You don’t need a computer to use EPS. 

You can choose up to one of each of the following:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP practice (if you are eligible).

You can change your nomination or cancel it and get a paper prescription. If you don’t want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

You still need to allow 2 working days from the time of your request.

Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

If you require any further information see our EPS Patient Information Leaflet.