209 Harrow Road, London, W2 5EH
Telephone: 0207 286 1231 Fax: 0207 266 1253 Email: email@example.com Out of Hours: 0208 969 7777 or 111
Rachel joined us in October 2018 having previously worked in palliative care. Rachel is currently training in all aspects of general practice nursing. She has special interests in health provision for homeless/temporarily housed patients and clinical education. Outside of work she enjoys cooking and reading.
Rebecca joined the team in Feb 2017. She has a background as an Accident and Emergency Nurse and hospice nursing. She is new to practice nursing and we are delighted she has joined the grand union. She will be offering a range of services, dressings, suture removal, burns care, immunisations, smears, ear care and long term conditions management. She has intermediate Arabic language proficiency. She is interested in wildlife conservation and wildlife photography.
Nurse Mellony Campbell
Nurse Mellony has worked with us for many years. Her working days are Monday, Tuesday, Thursday and Friday.
The district nurses are based at:
Health @ The Stowe,
260 Harrow Road
London W2 5ES.
Tel: 020 7316 6876
Fax: 020 7316 6911
The Practice’s DNA Policy is intended to free up more appointments and make them available for use.
Patients tell us that they sometimes find it difficult to see a Doctor or Practice Nurse within 1 to 3 days for a routine appointment. One reason this can be difficult is due to patients who fail to show up for a scheduled appointment, or who cancel late so that we cannot re-use the appointment. This problem wastes a large number of appointments.
As part of this Practice Policy, the Practice is now notifying patients by letter, who did not attend or who cancelled late. There are always circumstances that can prevent a person from attending an appointment, and we ask that you give us adequate notice (at least one hour beforehand) whenever this happens. Special circumstances, where due to an extreme situation, when no notice can be given, may also occur. However, even in such instances, it is a courtesy to phone reception afterwards and explain the circumstances at the earliest opportunity.
Frequent non-attendees will be asked to leave the practice list of registered patients. This may happen if, on three separate occasions within a 12-month period, a patient fails to attend or to give adequate notice of cancellation.
We hope that this policy will reduce the number of people not turning up for appointments which will in turn improve patient access to appointments.