When We Are Closed
NHS 111 is a service that’s been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
When to use it
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Other options for medical assistance are the St Charles UCC on Exmoor Street or the NHS Walk-in Centre in Soho:
- St Charles Urgent Care Centre
(within the St Charles Centre)
London W10 6DZ
Telephone: 020 8962 4262
Open 08:00 – 21:00 seven days a week
- Soho Walk-in Centre
1 Frith Street
London W1V 5QS
Telephone: 020 7534 6500
Open Monday to Friday between 08:00 – 20:00
Saturday, Sunday and Bank Holidays (closed only on Christmas Day) 10:00 – 20:00