Grand Union Health Centre

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209 Harrow Road, London, W2 5EH
Telephone: 0207 286 1231  Fax: 0207 266 1253  Email: grandunion@nhs.net Out of Hours: 0208 969 7777 or 111 

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  • Appointments

    Appointments

    We have hundreds of appointments available each week with doctors nurses and health care assistants. It is very easy to book these appointments on line. Please do let us know if you are not coming to an appointment so we can offer it to other patients. Please arrive for your appointment on time, standard appointments are ten minutes long so if you arrive ten minutes late you have missed your whole slot. If you have more than one thing to discuss please book a double appointment.

    Book In Advance You can book appointments with Doctors, Nurses, HCAs  up to 8 weeks in advance. Most of our appointments for routine matters should be booked in advance. Please phone the practice on 020 7286 1231 for more information or you can book online.
    Evening and Morning Appts Not able to see the doctor outside of working hours? We offer additional services on Monday,Tuesday, Wednesday and thursday eenings and Friday mornings.
    Telephone Consultations Many problems can be sorted out over the phone;  you don’t always have to come to the practice. Just call the main surgery number on 0207 286 1231. Find out more…
    Nurse Appointments The Practice Nurses can help you with a range of issues from health management to vaccinations. They do asthma checks, COPD reviews diabetic checks, cervical smears, contraception, immunisations and blood pressure reviews.
    On the day
    Patients can book same day appointments for non routine matters. To make these appointment either book on line or please call the practice at 8.00am on 0207 286 1231. These appointments are popular so to access them please call before 930am .
    Out of Hours If you have an urgent health problem which cannot wait until the surgery is open please call 111.
    Online Services Patients can book appointments up to 8 weeks in advance and on the day  using our online booking system. Please ask reception for online booking access

    Find out more about a wide range of appointments to suit you…

  • Prescriptions

    Prescriptions – How to order

    Please give us 48 hrs to do your prescription. If you give us the name of your preferred pharmacy we will send it directly there within 48 hrs of your request. Please don’t forget most patients need medication reviews with a doctor either six monthly or yearly. Please make your appointment with the doctor when it is due, otherwise we will not be able to issue your prescription.

    Online You can order your repeat prescriptions via our online services or using our online form.
    In Person Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop it into the surgery.
    Post If a stamped addressed envelope is supplied your prescription can be returned via Royal Mail. Find our postal address.
    Email  email us at grandunion@nhs.net
    Pharmacy You may also arrange for a pharmacy of your choice to collect your prescription on your behalf. See list of local pharmacies…

    Find out more about our prescriptions…

  • Services

    Services

    The Grand Union Health Centre offers a variety of clinics and services for all patients.

    • Find out more…
    • Family planning
    • Maternity services
    • Baby clinic
    • Travel advice
    • Sexual health
    • Asthma clinic
    • Diabetic services
    • Whole Systems integrative care for over 65s
    • Paediatric Clinic (Child health services)
    • Ear Syringing
    • Wound Care
    • Anticoagulation Clinic
    • Substance Misuse clinic
    • NHS Health Checks
    • Contraceptive Services
    • Health Trainer
    • Nursing Services
    • Caring for Someone
    • Non-NHS Services
  • Team

    Team

    Get to know the medical and administration team at Grand Union Health Centre.

    • Find out more…
    • Doctors
    • Nurses
    • Health Care Assistants
    • Pharmacist
    • Practice Management
    • Administrative & Reception
  • New Patients

    New Patients

    We welcome new patients. If you live within our practice area you may register with the surgery.

    • Find out more…
    • How to register
    • Registration form
    • Temporary residents
    • Overseas visitors
    • New patient prescriptions
    • About the Health Centre
    • Practice Area
    • Meet the Team
  • Practice

    About the Practice

    We work on the principle of direct accountability to each other and to our patients and continually strive for excellence.

    • Find out more…
    • Patient Confidentiality
    • Comments & Complaints
    • Your Rights & Responsibilities
    • View the Full List of Policies
    • Vacancies
    • Care Quality Commission
    • Patient Reference Group
    • PPG meeting minutes
    • Contact Us
  • Contact Us

    Contact Us

    This website contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find it useful and informative.

    • Find out more…
    Grand Union Health Centre
    209 Harrow Road
    London
    W2 5EH
    Tel:  0207 286 1231
    Fax: 0207 266 1253
    Email: grandunion@nhs.net
    • Patient Feedback
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Team

Get to know the team at the Grand Union Health Centre.

  • Doctors
  • Practice Nurses
  • Health Care Assistants
  • Administrative Staff
  • Reception Team

 

 

Team

  • Practice Management
  • Pharmacist
  • Doctors
  • Nurses
  • Health Care Assistants
  • Administration and Reception Team

Meet the Team

  • Doctors
  • Practice Nurses
  • Health Care Assistants
  • Administrative Staff
  • Reception Team

Services

  • Cervical screening
  • Family planning
  • Maternity services
  • Baby clinic
  • Travel advice & vaccinations
  • Sexual health
  • Carers support
  • Nursing services
  • Test Results
  • Non NHS Services
  • Sickness Certificates
  • Anticoagulation clinic
  • Child Health Services – onsite Consultant Paediatrician
  • and many more…

Policies

  • Admission Avoidance
  • Access to Medical Records
  • Chaperones
  • Confidentiality
  • Disability Access
  • Freedom of Information
  • GP2GP
  • Infection Control Statement
  • Interpreting Service
  • Referrals
  • Statement of Intent
  • Suggestions, Comments and Complaints
  • Summary Care Records
  • Your Records
  • Your Rights and Responsibilities
  • Zero Tolerance
  • GDPR Privacy Statement

DNA POLICY
The Practice’s DNA Policy is intended to free up more appointments and make them available for use.
Patients tell us that they sometimes find it difficult to see a Doctor or Practice Nurse within 1 to 3 days for a routine appointment. One reason this can be difficult is due to patients who fail to show up for a scheduled appointment, or who cancel late so that we cannot re-use the appointment. This problem wastes a large number of appointments.
As part of this Practice Policy, the Practice is now notifying patients by letter, who did not attend or who cancelled late. There are always circumstances that can prevent a person from attending an appointment, and we ask that you give us adequate notice (at least one hour beforehand) whenever this happens.  Special circumstances, where due to an extreme situation, when no notice can be given, may also occur.  However, even in such instances, it is a courtesy to phone reception afterwards and explain the circumstances at the earliest opportunity.
Frequent non-attendees will be asked to leave the practice list of registered patients. This may happen if, on three separate occasions within a 12-month period, a patient fails to attend or to give adequate notice of cancellation.
We hope that this policy will reduce the number of people not turning up for appointments which will in turn improve patient access to appointments.

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North West London CCG