Feedback and Complaints

Complaints and Feedback

Friends and Family Test

The FFT asks people if they would recommend the services they have used and offers a range of responses.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

See what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Frequently asked questions

In addition to the MORI survey do you do any other surveys?

Yes each year we do a number of surveys on our patients. We do doctor specific surveys and we do whole practice surveys.

How do I give feedback when not a survey time?

We welcome all feedback both positive and negative. Please contact us.

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report